PRIVACY AND SECURITY POLICY

The website www.thegoatz.co, operated by SEÇİL TÜREDİ - THE GOATZ CANDLE (Company) at the address Fevzipaşa mah. Medrese Sok. No:1 D:2 17000 Çanakkale, TURKIYE respects the privacy of your information. The purposes for which this information is used are shared below. Providing certain personal information, such as name, surname, gender, age, username and password, email, identification, address, credit/bank card numbers, expiration date, security code, and order recipient information, may be required depending on the transactions conducted. These details will be protected with strict security and privacy standards.

You can visit the Company's website pages without providing any personal information. You can obtain information about our products and services, read our reports, and benefit from detailed services, including human resources, without giving any personal information. If you choose to provide your personal information, these details will not be shared with any third party or company without your knowledge or consent, unless required by legal obligations. Your information will be protected with the highest security and privacy standards. You can read our Privacy Policy regarding the processing and use of this information.

The forms on www.thegoatz.co are used solely for product/service applications and information entry for purchase purposes. www.thegoatz.co will not share this information with any third party, institution, or organization unless required by legal obligations or without the customer's consent.

Our website does not provide links to other websites. Our commitments in the privacy policy are only applicable within our website and do not cover other websites. The privacy assurances and usage terms of other websites accessed via links from our website are applicable to the use of those websites. www.thegoatz.co is not responsible for the use of information, ethical principles, privacy policies, quality, and service quality on other websites that are accessed through our website for advertising, banners, content, or other purposes, and any material or non-material damages and losses that may occur on those websites.

Customer information will only be disclosed to official authorities in accordance with the procedure when requested by official authorities and as required by prevailing mandatory legislation. All the information entered into the system by the customer can only be accessed by the customer, and the customer alone can modify this information. It is not possible for anyone else to access or alter this information.

Due to the continuous changes and improvements we make to our systems and services to provide better service, it may be necessary to make changes to this Privacy Policy at various times. Therefore, we reserve the right to revise or change the content of this Privacy Policy in any form and at any time. Your use or continued use of the website after being notified of a change to this Privacy Policy will be considered as your acceptance of the change.

Our website, its affiliated companies, partners, and related employees, authorized personnel, directors, or insurance agents will not be responsible for any cost, damage (including special, accidental, indirect damages, or punitive damages), or liability towards you due to the collection, use, transmission, processing, or storage of personal information obtained by us or as a result of your website access or usage.

Our company will not be responsible for any errors, interruptions, delays in information transmission, computer viruses, faults, or system failures that may occur during the use of our website, resulting in direct or indirect damages and expenses.

The copyright of the information, materials, and their arrangement on our website belongs to our company. All copyright, registered trademark, patent, intellectual and other property rights regarding the information and materials contained in our website are reserved by our company. Without obtaining written permission from our company in advance, no individual or organization can use any part of our website on another website or establish a link to our website on another website.

Despite taking the necessary information security measures, if personal data is damaged or falls into the hands of unauthorized third parties as a result of attacks on our company's system, our company will immediately report this situation to the relevant individuals and the Personal Data Protection Board and take necessary measures.

PAYMENT SECURITY

Our payment infrastructure system is protected under the guarantee of ParamPOS, which is the most reliable payment infrastructure system in Turkey. Detailed information about the payment security provided by ParamPOS is as follows:

With advanced technical infrastructure that is compliant with PCI DSS and experienced staff in the field of security, ParamPOS ensures the payment security of both companies and their customers' card security.

FRAUD PREVENTION

Fraud prevention is a critical aspect to address professionally in online payments. As the most established organization in the sector, we keep rights holders safe with our special practices in fraud prevention, far beyond industry standards. ParamPOS infrastructure is equipped with numerous filters against fraud. In addition, payments are verified by the fraud monitoring personnel, and approval is not given to transactions in suspicious situations.

CARD SECURITY

ParamPOS has taken all necessary measures for your customers to make payments in a secure environment with its SSL certified payment page and PCI-DSS compliance. Thus, ParamPOS reduces your customers' concerns during payment and increases your payment conversion rate.

SECURITY MEASURES FOR OUR E-COMMERCE SYSTEM ARE AS FOLLOWS:

1. Firewall

2. 256 Bit SSL Certificate: 

SSL stands for Secure Sockets Layer. SSL is an encryption system that secures not the website but the user information visiting the site.

3. Special Encryption Application

If you have any questions about this Privacy Policy or if you wish to update your information or preferences, you can contact us by email at info@thegoatz.co or by phone at +905445698985. You can also write to the following address:

THE GOATZ CANDLESS

Attention: Customer Relations Department

Fevzipaşa Mah. Medrese Sok. No:1 D:2

17000 Çanakkale, TURKIYE