Delivery:

• Your orders are custom-made, and the production time is 1-3 business days.
• Once production is complete, your products will be carefully packaged with plastic-free, eco-friendly materials and shipped via DHL.
• Delivery times may vary depending on the destination. For more details, please refer to the table below to check the estimated delivery times.
• Tracking information will be sent via email once your order is shipped.

Returns:

• You can return the products you have purchased within 14 days of receiving them.
• Returned products must be unused and in sellable condition, including both the product and its packaging.
• Returns will not be accepted if there is any damage or deformation to the product or packaging.
• To initiate a return, please contact us, and we will guide you through the process.
• For returns, the return carriage fee belongs to the returner.